Help Center

Get help and learn how things work.

Plan & account

Your account and security

Your name, password, two-factor authentication, email preferences and workspace name all live under Settings.

What you can change

  • Name: how you appear in the app and in emails we send you.
  • Password: requires your current password to change.
  • Two-factor authentication: scan the QR with any authenticator app, then keep the backup codes somewhere safe. They are the only way back in if you lose the device.
  • Email preferences: turn the weekly report and visibility alerts on or off. Security emails such as password resets are always sent.
  • Workspace name: what your account is called, used across the dashboard.
Your email address is shown but cannot be edited: it is what signs you in and what your billing and invoices are tied to. Contact us if it needs to change and we will move it for you.
Deleting your account removes your workspace and every brand, prompt, keyword and result in it. It is immediate and cannot be undone.